No Return & Refund Policy

Thank you for shopping with AZ ASCENTIALS.

Please read our policy carefully before placing your order.

No Returns

We do not accept returns once an order has been delivered. Please ensure you review your order carefully before completing your purchase.

Refunds

Refunds are only provided under the following circumstances:

• You receive the wrong item.
• Your order arrives damaged during shipping.
• Your order is lost in transit and confirmed by the shipping carrier.

To request a refund or replacement, please contact us within 48 hours of receiving your order. Include your order number along with clear photos or videos showing the issue.

After reviewing your claim, we will determine whether you qualify for a refund or replacement.